I am continuing to deliver clinical care, both outpatient appointments (virtual and face to face), surgery, Botox (for hyperhidrosis) and patch testing.
On making an initial booking you should be offered a face to face appointment. Little Aston Hospital have put extensive measures in place to maintain your safety, including a designated entrance for patients, social distancing markers and screens and you will be offered face mask on arrival at the hospital. If surgery is required this can be undertaken usually in the minor surgery room will the same arrangements as an outpatient consultation.
I am also continuing to offer virtual consultation using the video-conferencing software Zoom, which may be preferable to you. Virtual consultations work particularly well for initial consultations of rash e.g. eczema/psorasis/acne. If you have any photographs of your rash during previous flares it would be useful to email these over in advance or to 'screen share' them during the consultation.
The virtual consultation is accessed via a hyperlink that will be emailed to you after confirmation of the appointment. If you proceed with a virtual consultation, any prescriptions, if necessary, will be posted out to you same day, first class and are redeemable at any pharmacy. As usual, a clinic letter summarising the consultation will be posted out to you and your GP and a copy held on record at Little Aston Hospital. All the major medical insurers have agreed to fund video-consultations during the current time as they would for a face to face consultation, however, it is important that you inform your insurer prior to any consultation and obtain approval in the usual way.
Either way, bookings are through Spire Little Aston through the normal process. If you have any difficulties with this then please get in touch with through the contact form on this website.
Many thanks for your understanding at this time and please stay safe
Dr Clare Defty
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